Sue Potteiger
Chief Appraiser, MetLife Bank

  Sue Potteiger    

Sue currently serves as the Chief Appraiser for MetLife Bank. She was the Collateral Risk Manager for Fannie Mae in Washington, DC.   Her current responsibilities include supporting the planning and development of the Collateral Data Delivery System (CDD).  CDD is a system that will require the submission of appraisal reports to Fannie Mae prior to loan delivery.  The goal is to improve appraisal report quality, processes and collateral risk management policies and procedures.

Prior to joining Fannie Mae, Sue was Vice President of Business Development for Veros Real Estate Solutions. where she contributed to product development and explored opportunities for Veros products in the collateral management and risk management.

Sue was president and CEO of American Reporting Company, LLC, a credit reporting company located in Kirkland Washington.   ARC’s expanding product set now includes delivery and production of appraisal, escrow, title and flood. During this time Sue participated in the development of AVM testing, regulatory compliance applications and consulting.

For 15 years, prior to joining ARC, Sue was senior vice president and chief appraiser for Washington Mutual Bank. During her career at Washington Mutual Bank she was responsible for designing and implementing an Internet based collateral valuation management system, developed and implemented AVM testing procedures, vigorously pursued and implemented AVM cascade logic, introduced “bump logic”, and was responsible for maintaining collateral risk and appraisal policies and procedures for the bank. Sue managed a staff in excess of 800 appraisers and technical employees that produced appraisal reports in 50 states. She was responsible for the design and implementation of alternative valuation products that included desktop appraisals and appraiser assisted AVM reports. She also participated in 38 mergers and acquisitions that expanded mortgage lending into 50 states.

Sue started her career as a residential real estate appraiser. She owned and operated The Appraisal Group of Kirkland for six years.

Sue has outstanding experience as a successful business owner, public speaker, and a respected leader in the appraisal and mortgage lending industry for more than 25 years. She has served on various boards and national committees including CMDC, Fannie Mae, AIRD, The Appraisal Institute, The Appraisal Foundation and the Arthritis Foundation. Sue’s recent speaking engagements include: The Appraisal Institute, Appraisal Today, and the Predictive Methods Conference.

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